Elements and Performance Criteria
- Prepare to provide advice on lighting products
- OHS procedures for a given work area are identified, obtained and understood.
- Appropriate questioning and active listening are used, drawing on basic knowledge of lighting to determine the nature of the enquiry.
- Lighting documentations/files that will assist in providing the necessary advice are reviewed and understood
- Provide advice on lighting products
- OHS risk control work measures and procedures are followed.
- Basic knowledge of lighting and manufacturers’ data is applied to provide the necessary advice.
- Higher technical or costing inquiries are referred to an appropriate person of higher authority.
- Inquiries and how they where responded to are documented in accordance with routine procedures.